Privacy policy
Here's how we handle your privacy when you shop with us.
What Information We Collect
We collect information you provide directly when you place an order, sign up for our newsletter, or contact us. This can include:
* Your name
* Email address
* Shipping and billing addresses
* Payment information (processed securely through Visa, Mastercard, Apple Pay, Google Pay, Maestro, Shop Pay, American Express, and UnionPay — we do not store payment details directly)
* Information about the device and browser you use to access our site.
How We Use Your Information
The information we collect helps us:
* Process your orders and get them to you quickly.
* Communicate with you about your orders, shipping updates, and respond to your questions.
* Improve our website, products, and services to make your shopping experience better.
Cookies and Tracking
We use cookies to understand how you use our site. This includes tracking which pages you visit, how long you stay, and what you click on. This data helps us improve site navigation, personalize your experience, and show you relevant products. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
Third Parties
We use Shopify to power our store. That means they also have access to some of your information. Payment processing is handled through our payment providers, including Apple Pay, Google Pay, Shop Pay, and major credit and debit card networks. We only share necessary information with these third parties to fulfill your orders and provide our services.
Data Security
Protecting your information is important. We use SSL encryption to secure data transmitted between your browser and our servers. Payment information is processed using encrypted methods. While we take precautions, no method of data transmission is completely secure.
Your Rights
You have the right to:
* Access the personal data we hold about you.
* Correct any inaccurate information.
* Request deletion of your data.
To exercise these rights, please contact us at info@amvanto.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Children's Privacy
We do not knowingly collect any personal information from children under the age of 13. If you believe we have collected information from a child under 13, please contact us immediately at info@amvanto.com.
Policy Updates
This privacy policy may be updated from time to time. We will post any changes on this page, so please check back periodically.
Company Name
Amvanto
Address:
Terheijdenstraat 304, Breda, Noord-Brabant, 4816BX, Netherlands
E-Mail: info@amvanto.com
Phone Number: +316 10 95 71 12
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours
Support Information:
Customer service is based in the The Netherlands and provides dedicated English support for Canadian customers. We respond to all inquiries within 24 hours on business days.