FAQ
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, Apple Pay, Google Pay, Maestro, Shop Pay, American Express, and UnionPay.
Q: Can I change or cancel my order?
A: You can request changes or cancellations within 2 hours of placing your order.
Q: Do you ship to Canada?
A: Yes, we ship to Canada.
Q: How long does order processing take?
A: Please allow 1-3 business days for processing.
Q: How long does delivery take?
A: Delivery typically takes 5-8 business days.
Q: What is the shipping cost?
A: Shipping is free.
Q: Do you provide order tracking?
A: Yes, you'll receive tracking information via email when your order ships.
Q: What is your return policy?
A: You have 14 business days from delivery to return an item.
Q: Who pays for return shipping?
A: The customer is responsible for return shipping costs.
Q: How long does it take to get a refund?
A: Refunds are processed within 10-14 business days after we receive the returned item.
Q: Do you offer exchanges?
A: Yes, we accept exchanges for different sizes or colors of the same item.
Q: What is your email address for customer support?
A: You can reach us at info@amvanto.com.
Q: What are your customer service hours?
A: Our customer service hours are 9:00 AM - 5:00 PM (EST).
Company Name
Amvanto
Address:
Terheijdenstraat 304, Breda, Noord-Brabant, 4816BX, Netherlands
E-Mail: info@amvanto.com
Phone Number: +316 10 95 71 12
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours